Faculty Support

Blackboard Collaborate and Collaborate Ultra (new!) can be used to facilitate synchronous online class sessions, virtual office hours or online training. Both tools are accessible through eLC, and faculty may choose either tool for the Fall 2016 semester. 

Collaborate Ultra features a new interface with a more modern look. Additional features include improved audio and video quality, and the option to upload and store content in advance of your session. The following features are not yet available in Collaborate Ultra: Breakout Rooms, Session Plan, and Timer. 

Support Resources for Collaborate Ultra and Blackboard Collaborate 

For University-related meetings that are not course-related, you can request a Blackboard Collaborate or Collaborate Ultra account to use the software outside of eLC.

​​If you are experiencing technical issues with Blackboard Collaborate or Collaborate Ultra, please call Blackboard support at 1 (877) 382-2293.

Discontinued Features