Why isn’t my multimedia content showing up?

In some instances, videos and other embedded media may not play or render in the content area of your eLC course. This may include YouTube, Vimeo, Slideshare, or other embedded multimedia. This is caused by internet browsers blocking "mixed content", which means that non-secure web content is being included on a secure web page.

What content in eLC is blocked by web browsers now?

A link  within eLC is blocked by browsers when both of the following are true for the link:

Embedded content in eLC is blocked by browsers if the embed code contains an insecure URL.  To check, you will need to look at the item's embed code. (Go to your content page that contains the embedded media, and click the </> icon at the bottom of the text editor to look at the source code of the page. The embed code is located there.) Within the embed code, look for URLs.

Can I change "http:" URLs to "https:" URLs to make my embeds secure?

In most cases, this will not work. Some web sites do offer their embeddable content via both HTTP and HTTPS though, so feel free to try it. For instance, this works for some YouTube videos.

Please look carefully at your embed codes, as many contain multiple URLs. Be sure to edit all of them.

Be sure to thoroughly test your edited embed code to see if it works. If it doesn't, you will need to change the URLs in the embed code back to "http:".

Some embed codes contain multiple sections, with each section designed for use by different web browsers. Therefore, testing an embedded item in just one or two web browsers can be insufficient to prove an edit successful.

How should I embed YouTube videos?

Option 1: Insert Stuff, YouTube option

1. Go to the page where you want to embed the YouTube video. Click the "Insert Stuff" button on the text editor.

2. Click the YouTube button on the left.

3. Search for your video. Once you've located the video, click to select, and then click Next.

4. Click Insert to add the video to your content page.

Option 2: Copy the embed code from YouTube and paste it into your content page 

1. To get the embed code for a YouTube video:

2. Go to your content page and click the "Insert Stuff" button on the text editor.

3. Choose the "Enter Embed Code" option from the left column of the Insert Stuff window. This will provide you with a text box into which you may paste embed code from YouTube.

4. Once you've pasted the embed code, click Next. Click Insert to add the video to your content page.

How can I view mixed content if I am getting an error?

Each browser offers a per-page option to allow mixed content.

Chrome

When viewing a web page that contains mixed content, a small icon of a shield will appear at the right end of the address bar.

Click the shield.
Select "Load unsafe script".

Firefox

When viewing a web page that contains mixed content, a small icon of a shield will appear at the left end of the address bar.

Click the shield.
Click the "more actions" arrow.
Select "Disable Protection on this page".

Internet Explorer

When viewing a web page that contains mixed content, a popup will appear at the bottom of the page that says "Only secure content is displayed".

Click "Show all content".

Safari

Safari does not block mixed content yet.