Frequently Asked Questions about eLC

These are the most frequently asked questions about eLC.

1. Can I copy a course from a previous semester into a current course?

Yes, you can copy an entire course or selected components into a current course. See instructions for copying between courses.  

2. I don't see my courses for this semester. How do I access them?

If you have access to more than 25 courses, you will have to do a search: Use the My Courses widget on your My Home page. Leave the My Courses widget search bar blank, and click the magnifying glass. Then choose the semester from the drop-down. Once you click on a course from the search results, it will show up in your My Courses widget as a recently-accessed course.

3. How do I know if my computer will work with eLC?

It is a good idea to run a system check on your computer. You can also visit the D2L Help Center for specific recommendations.

4. When do students see their courses?

By default, courses are available to students the day before classes begin through 10 days after grades are due. Instructors can change the dates by clicking on Course Offering Information in the Course Administration Widget. Also, instructors who are not using eLC may choose to de-activate the course from this screen. Note: after students add or drop a course in Athena, it may take 1-2 business days for the course to appear in eLC. If students are dropped for non-payment, it may take 1-2 business days for the student to be dropped from eLC, then another 1-2 business days after payment/reinstatement.

5. I'm an instructor - how do I add someone to my course?

To add someone to your course, click on "Classlist" in the navigation bar. Click "Add Participants" and "Add Existing Users." You can search for users by first name, last name, or UGA myID. Click "Search." Locate the person you want to add, and click the selectbox to the left of their name. Use the dropdowns to select a Role and a Section, and click "Enroll Selected Users."

For Athena courses,  students are automatically added and dropped each night based on Athena data. It is not necessary to manually add students to your courses. The Registrar prefers that all student enrollments come from Athena.

6. I'm an instructor and I want to add a TA to my course. Which role should I choose?

Here is the list of available roles and what they are able to do in eLC.

Instructor

Possesses typical instructor settings and permissions.
Can: manage enrollment, modify all content, assign grades, modify course settings

Designer

Possesses typical instructor settings and permissions minus enrollment or grading
Can: modify all content, modify course settings
Cannot: modify enrollment, assign grades

Teaching Assistant

Role used by staff or graduate assistants to assist faculty
Equivalent to Instructor minus enrollment
Can: monitor quizzes/ assessments, moderate discussions, modify selective release, assign grades, modify content, modify course settings
Cannot: modify enrollment

TA Designer

Role used by staff or graduate assistants to assist faculty
Equivalent to Teaching Assistant minus enrollment or grading
Can: monitor quizzes/assessments, moderate discussions, modify selective release.
Cannot: view student work, assign grades ,manage enrollment

TA Grader

Role used by staff or graduate assistants to assist faculty.
Equivalent to Teaching Assistant minus enrollment or design
Can: View student work, assign grades
Cannot: modify content, modify course settings, manage enrollment
 

7. How do I view my course as a student?

Most course homepages include the Role Switch widget. Under current role, select Student then click Change Role. When you are finished viewing your course as a student, go to the course homepage, and in the Role Switch widget, select Instructor and click Change Role. Using the Role Switch does not allow you to submit Assignments or Quizzes.

If you are an instructor, you may use your Demo Student account to view your course. View more information about Demo Student accounts.

8. I want to hold an online session, such as a webinar or virtual office hours.  How do I get started? 

Bb Collaborate Ultra is an online classroom tool that is available from the Tools dropdown menu. Learn more about Bb Collaborate Ultra.

9. I want to add a blog or wiki to my course. Can I do this in eLC? 

If you'd like to use a blog or wiki with your eLC course, the CTL is currently doing a pilot of WordPress. Visit CTL Sites to get more information and request a site.

10. I want to use a third party application or tool that integrates with eLC. How can I do this?

In order to use a third party tool or application with eLC, you must complete the Third Party Integration Request form. Visit the Third Party Integration Request page to access the form and learn more about third party integrations.

11. I want to use Respondus Lockdown Browser for my eLC quizzes or tests. How can I do this?

Visit the Respondus Lockdown Browser for Faculty page for more information.

12. How do I view grades I had previously entered in the gradebook for students after they withdraw from my course? 

In the Classlist, click on Enrollment Statistics. Students who have withdrawn will show at the bottom of the list. Then click the drop-down arrow next to a student and choose View Grades.  

13. Why isn't my multimedia content showing up in my course?

There may be an issue with mixed content on the page. Read more about how to troubleshoot this issue.

14. Can I use eLC on my smartphone or tablet? Is there an app available?

You do not need an app to access eLC on a smartphone or tablet. eLC is a responsive website, which means the content will adapt to whatever device or screen size you are using and display clearly.

There are two apps made specifically for eLC (Desire2Learn):

15. How can I learn more about using eLC? 

Faculty and staff can learn about the instructor perspective by participating in workshops or drop-in sessions. When sessions are available, registration links are posted on the Faculty Support Page.  Faculty can also view the documentation on our Faculty Support Page.  Students should visit the Student Support Page for information about getting help with eLC.